Privacy Policy - MIS Otomasyon

1. Data Controller

MIS Otomasyon Sanayi ve Ticaret A.S. ("MIS Otomasyon"), located at Sanayi Mah. Teknopark Bulvari No 1/4C, Pendik / Istanbul, Turkey, is the data controller that determines the purposes and means of processing your personal data.

2. Personal Data Collected

When you visit our website or fill out our contact forms, the following data may be collected:

Name and surname
Email address
Phone number
Company name and job title
Message content and automation need information
IP address and browser information (via cookies)
Device info, visited pages and interaction data (via analytics tools)

3. Purposes of Data Processing

Your personal data is processed for the following purposes:

Responding to your contact requests
Evaluating demo and project consultation requests
Improving service quality
Website performance analysis and improvement
Measuring advertising campaign effectiveness
Fulfilling legal obligations

4. Data Sharing

Your personal data is not shared with third parties except in the following cases:

With authorized public institutions in case of legal obligation
With Resend API for email delivery services (this provider does not use your data for its own purposes)
With Google Analytics for web analytics services (anonymized data)
With Google Ads for advertising services (conversion tracking and remarketing)

5. Cookies (Cookie Policy)

Our website uses the following types of cookies:

Required cookies: Necessary for the basic functionality of the site (session management, language preference).
Analytics cookies: Used to anonymously analyze site usage through Google Analytics. These cookies collect information such as visitor count, page views and traffic sources.
Advertising cookies: Used for Google Ads conversion tracking and remarketing purposes. These cookies help us measure the effectiveness of our advertising campaigns and show you ads relevant to your interests.

You can disable or delete cookies from your browser settings. However, some features of the site may not function properly in that case.

Google Ads and Remarketing: Google may record your visit to our site via cookies and use this information to show you ads on other sites within the Google network. You can manage Google's ad settings at adssettings.google.com.

6. Third Party Services

Our website uses the following third party services:

Google Analytics: Used to analyze website traffic and user behavior. For Google's privacy policy: policies.google.com/privacy
Google Ads: Used for advertising campaigns and conversion tracking.
Resend: Used for email notifications.

7. Data Security

Your personal data is protected by technical and administrative measures against unauthorized access, loss and alteration. Your data is transmitted with SSL/TLS encryption.

8. Data Retention Period

Your personal data is retained for as long as the processing purposes require. Contact form data is retained for 2 years, analytics data for 26 months. At the end of the retention period, data is deleted or anonymized.

9. Your Rights (KVKK / GDPR)

Under the Turkish Personal Data Protection Law (KVKK, No. 6698) and GDPR, you have the following rights:

Learn whether your personal data is being processed
Request information if it has been processed
Learn the purpose of processing and whether it is used in accordance with its purpose
Know the third parties to whom it is transferred domestically or abroad
Request correction if processed incompletely or incorrectly
Request deletion or destruction
Object to a result arising against you through analysis exclusively by automated systems
Request compensation for damages caused by unlawful processing

10. Contact

For questions about our privacy policy or applications under KVKK, you can reach us:

Email: info@mis-otomasyon.com.tr
Phone: +90 850 308 06 47
Address: Sanayi Mah. Teknopark Bulvari No 1/4C, Pendik / Istanbul, Turkey